Refund Policy – UKVivah

Effective Date: July 11, 2026

Thank you for choosing UKVivah.

This Refund Policy explains the terms for payments made on our website.

Membership Fees

All membership and premium subscription fees paid to UKVivah are generally non-refundable.

Refund Eligibility

A refund may be considered only in the following situations:

• A duplicate payment was made due to a technical error.
• Payment was deducted but the membership was not activated.
• Any other issue where UKVivah determines that a refund is appropriate after verification.

Non-Refundable Cases

Refunds will not be provided if:

• You change your mind after purchasing a membership.
• You are unable to find a suitable match.
• Your account is suspended due to a violation of our Terms & Conditions.
• You fail to use the services during your membership period.

Refund Process

If you believe you are eligible for a refund, please contact our support team with your payment details. Eligible refunds, if approved, will generally be processed within 7–10 business days using the original payment method.

Changes to This Policy

UKVivah reserves the right to modify this Refund Policy at any time. Continued use of our services indicates your acceptance of the updated policy.